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Returns
At Jim-Garrett Merch, we strive to ensure complete customer satisfaction. If your order arrives damaged or not as described, you can initiate a return within 30 days for a full refund or exchange, no questions asked. Customer satisfaction is paramount.
Exchanges
We understand that sometimes sizes or styles may not fit as expected. If you wish to exchange an item, simply contact our customer service within 30 days, and we will guide you through the process of getting your desired merchandise.
Refunds
Refunds will be issued once your returned item is received and inspected. The original payment method will be credited. Note that shipping fees are non-refundable, but we ensure a hassle-free experience for all our customers who are eligible.
Easy Returns Process
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